At Agoda, we serve earth’s biggest industry and one of its most important – travel. Our daily audience is in the millions, and the possibilities we show them are infinite.
With over 3 million unique daily visitors from 248 countries, searching among over 2,000,000 properties of every kind, the design language of Agoda has to be universal, inviting, and clear.
Only by integrating the best principles of UX design, graphic design, and product design can we create a user experience that’s as invigorating and exploratory as travel itself.
Diversity in accommodation choices is exploding, fueled by a new diversity in the motivations for why people travel. Technology offers real-time search and selection that can overwhelm travelers.
Agoda design speaks invitingly to everyone, from business travelers to long-stay cultural explorers to families seeking quality time, and guides them to their one perfect place, using their exact needs as assets, not liabilities.
We connect travelers to destinations, guests to properties, and travel dreams to travel reality.
Our website and app speak to travelers in 79 languages. Our roots are in Asia but our reach is now global, with travelers booking from 248 countries every day.
Our strength in serving as a global portal to travel comes from having employees from over 83 countries who bring their cultural capital and diverse worldviews to Agoda.
The world’s biggest industry goes far beyond hotels and guests. Agoda is on the forefront of multiple aspects of travel, from enabling single-home hosting on Agoda Homes to selling online flights to offering free travel guides.
Each one represents a stand-along product design case, with unique challenges and goals. For our hotel partners, Agoda’s enterprise products are specifically designed for B2B users and requirements.
Agoda’s success has been built on world-class data science, using analytics and aggressive experimentation to discover and exploit disruptive ideas and approaches.
All our design work is rigorously tested using detailed statistical analysis to quantify successful innovations. At Agoda, great design is proven with hard numbers and rewarded accordingly.
I joined Agoda as a UX Prototyper focusing purely on building prototypes. Today I build tools and apps that aid the design process. Being in a flexible design team meant that I was able to redefine and evolve my role.
Opportunities for growth at Agoda keep me eager to learn, and Bangkok has been the perfect base from which to explore the region while doing so.
Working at Agoda is never boring, it's always fun coming into the office and facing different challenges everyday. The best part is you get to work and learn from lots of talented people in their respective field.
I’m fortunate to be surrounded by such amazing culture and talent. The people I work with, the challenges of a fast-growing, ever-changing team, and the energy of Bangkok leave me excited about all the future opportunities Agoda can offer.
Question, ideate, innovate, experiment, improve repeat!!
My biggest fear from work was getting into a rut of doing the same task over and over again but to my surprise, the innovation at Agoda and the diversity of tasks has allowed me to learn something new every day.
As a designer at Agoda, you are empowered in a way that allows you to have a real impact across the product and company. Surrounded by super smart people, working from the heart of Bangkok, makes this the most exciting job I've had.
The best work comes out of the best environments. We’ve created one that appeals to the best people in the industry, celebrates diversity in culture and interests, promotes wellbeing, and supports the dynamic needs of a global career.
We offer a comprehensive benefits program to complement your life at Agoda, including: insurance, provident fund contributions, relocation support, staff discounts on Agoda products and more.
We believe that healthy people are happy people and support health and fitness initiatives like all-company sports days, running and cycling clubs, and high-energy team building challenges.
We work hard to provide our people with opportunities to develop their careers and professional skills through online learning and instructor-led training.
We’re seeking talented design creatives across disciplines. If you’re seeking a new opportunity to create beautiful and functional designs in a tech-driven company with a global growing reach, we’d love to hear from you.
As a principal designer you will provide keen strategic product, design and systems thinker value to our product with proven experience leading a team through the creation, socialization, and execution of a user-focused product strategy.Apply now
As a Product Designer, you will be involved in every aspect of the product development process, from brainstorming the next product innovation to tweaking pixels right before launch.Apply now
As a senior researcher you will define, execute, and evangelize research for Agoda’s most important products. We are looking for mixed-method researchers with 5+ years of industry experience and a track record of high quality research that drives product / feature development.Apply now
Agoda’s mission is to empower every facet of travel and connecting people worldwide via travel. The role combines growing and managing a team with hands-on UX design, strategy and providing impact on our products.Apply now
Agoda gives back to local economies and communities through a series of programs and collaborations. We’re always looking for more approaches for sustainable integration – and new employees are often our best source of ideas.
My first job after graduate school was at a prestigious design consultancy in New York City. It was intimidating as f•••. Everyone seemed to be extraordinarily talented, smart, and…extroverted. As for me? I’ve always been a little introverted, but being around so many confident, outspoken people made me even moreso.
Agoda is a major player in Asia for hotels (think of us like the B.com of the east), and to stay competitive we entered the business of selling flights in 2018. I was 1 of the 2 (now 3!) designers who worked on this, along with a team of 40+ developers and 3 PMs. This is still an ongoing project, and we’ve only just shipped the MVP in July so there’s lots of work to do. The scope of this project was end to end — for apps, web, and mobile web. For most part of this project I focused on the desktop experience.
My Agoda story
About six months ago, I had no thoughts about working for Agoda or moving to a foreign country 2,533 km away from home. To be more precise, 3.8 hours flight time. Except for living with roommates during college, I never had to live alone. Can you imagine how many chores your mom usually does for you? At least, it’s hard for me to move out from home without my beloved family.
YCS is an enterprise tool where hotels can manage rates and allotment, bookings, promotions and much more. The YCS app was launched early 2018 with a limited set of features. During 2019 we set out to expand on the app and build out some of the wanted features.
In the design team at Agoda, we have slightly different hiring assessments from other teams. This is because we look for specific skill sets in our designers, like user experience design, information architecture and cross-platform flows. Our recruiting team makes sure interviewers get to learn about the candidates for what’s essential to perform and add value to the job.
Agoda has been around since 2005 and has since then grown from a fledgling startup headquartered in Asia, to a global leader in the online travel industry. During that time, we’ve gotten to know the world a lot better and what our customers want from their travel experience. We’ve come a long way since our beginnings and decided it’s about time our brand developed with us.
I joined Agoda in the Bangkok office three years ago. Back then, the Product department and the way the design team worked was different to what it is today. The team followed a more traditional hierarchical structure and there was a lack of a strong design voice in projects. As Agoda began to expand globally, we as design leaders needed to grow our design team into one that understands design, UX and product from a business standpoint.
As a researcher, I help stakeholders and the company understand the user and their needs. All research takes time. As a result, a big part of my role is figuring out what research will have the most impact and how to get it done in time…it’s about finding the big rocks, or what we call at Agoda the core opportunities!
Every year, the Agoda Design team hosts a group of students from Thai universities for a “Design Practicum,” a 10-week program where the students get mentorship from our designers to create an end-to-end app experience and visual identity concept.
Agoda believes in the importance of engaging and sharing knowledge about UX to help build the local UX community around us. That’s why, as part of the Bangkok Design Week 2019, Agoda’s Design and UX Research team joined forces with TCDC Commons – W District to organize talks about UX Design and Research at Agoda on January 30-31, 2019.
My Agoda story
Every year, the Agoda Internship Program brings together various students with a passion for travel and technology. The internship usually lasts for a couple to few months, but for some, life at Agoda has gone longer than that. Hear from our intern graduates who have recently rejoined Agoda as a full-time employee — Muhammad, Dream, Not, and Bank — about how they made the most out of their internship and turned it into a full-time offer.
My Agoda story
After seven years at Microsoft in Seattle, initially working on developer tools like Visual Studio and then more consumer-facing products like the Windows Phone, David Salamon now heads up the conversion optimization teams for Agoda’s website and mobile apps as a Senior Product Owner.
Behind the success at Agoda is hours of hard work, effort and collaborations that thousands of our employees contribute to. In recognizing that, we throw an annual celebration across different cities we operate in. And we do it the Agoda way, without holding back.
My Agoda story
A year ago, we moved to Bangkok after a long time in the US (16 years for me, 27 years for my wife and their entire lives for my kids). It wasn’t a planned move. Unlike most folks who plan meticulously to experience living abroad as expats, we did things like we do big things — on a whim.